Shipping and Fulfillment update
While our Supply Team continues to work through logistics challenges—with a strong focus on fulfillment times, order accuracy, and delivery conditions—we want to acknowledge that our service is not yet at the level we strive for. Our senior team has been working closely with our service providers on a recovery plan.
At the same time, our investments in automation and upgraded outbound shipping are progressing. These improvements are not yet fully visible in day-to-day operations, but they are paving the way toward sustainable growth and a stronger partnership with you.
Please remember, it is important to contact our Customer Care department whenever issues arise. Every situation matters and helps us track and address challenges more effectively. While they may not always have immediate answers, your reports are a vital part of strengthening our service levels and ensuring we don’t miss any concerns.
We know delays can be frustrating, and we sincerely thank you for your continued patience and everything you do to serve customers during this transition. Together, we are building a more modern Tupperware business and go-to-market, with a stronger consumer and salesforce experience.